The staff-driven processes are strength-based, with the goal of eliminating or reducing identified problems regardless of scale. The goal is to determine causes and provide solutions, when data reveal issues of concern.
In addition, this process provides for the development and/or replication of best practice models. Corrective action is integral to the plan, with identified staff responsibilities and timeframes for implementation. Each quarterly meeting begins with progress on items for corrective action or implementation and acknowledges progress significant accomplishment. Tracking continues until successful completion or resolution of the challenge.